FAQ's

Frequently Asked Questions 

1. Are your products authentic?

Yes. We only sell 100% authentic brand-name products from trusted wholesale suppliers. Our store consists of many high street brand names at unforgettable prices.

2. Why are your prices so low?

We specialise in sourcing our garments from highly respectable wholesale distributors. This allows us to offer huge discounts and unforgettable prices. 

3. Do you carry new or used clothing?

All of our items are brand new with tags and will be delivered in its packaging. We do not sell used or second-hand products. 

4. What sizes are available?

Our inventory varies, but we aim to offer a wide range of sizes for men, women, and kids. The current sizes that are available for each listing will be available to view from its product page. Check back often, as our stock updates regularly. 

5. How long does shipping take?

Orders are typically processed within 4-5 business days and shipped via standard shipping. Delivery usually takes 4–7 business days depending on your location.

6. Do you ship internationally?

Currently, we only ship within the United Kingdom, but we’re hoping to expand on this in the near future and ship internationally.

7. Can I return my an item?

Yes. We offer a 14-day return policy on most items. Clothing must be unworn, with original tags. Please visit our returns page for full details.

8. What if the item I want is sold out?

Due to our exclusive deals, items can sell out very fast and are sometimes not restocked. We recommend shopping promptly and subscribing to our latest offers. This way you will gain first access to our latest releases. 

9. How do I contact customer service?

You can reach us via our Contact Us page, or email us directly at info@flippingbrands.co.uk. We typically respond within 48 hours on business days.

10. Do you offer bulk or wholesale deals?

At this time, our pricing is designed for individual customers. However, for large quantity orders, feel free to contact us and we will do our best to assist you.